A Happy Customer

It has been three years since Wilf received the ‘Brown Bike’ from us. He has kindly provided us with a review of his experience over this time. We are grateful not just for these words, but also for the number of miles he has clocked up on his bike, giving us increased confidence in our products.

A key phrase that stood out for us and really vindicates our use of wood is “It is undoubtedly the smoothest and most comfortable ride I have ever owned”.

So, in the words of Wilf, here is the full review:

“I feel very lucky to be the first customer to be able to buy a Beamz bike and over the 3 winters and 2 summers that I have used it I have been incredibly happy with it.

I am principally a utility cyclist, from an early age cycling gave me the freedom to visit my friends and explore my neighbourhood. The bike still gives me that freedom. Although I love bikes I’m not sure that I would identify as a cyclist, after all I have always been able to resist the n+1 urge, only ever owning 2 bikes at a time, so in the event of breakdown I have a plan B to enable me to carry on my journeys. Currently my other cycle is a longtail cargo bike.

The bike that my Beamz replaces is a much loved Orange P7 that I had had built up as a drop bar commuter bike with disks. Unfortunately after 15 years of great service it was stolen. Looking to replace it I wanted another comfortable forgiving frame, with plenty of character. When I first built up the Orange a drop bar bike with disks was an oddity, when looking to replace it it was obvious that I could now buy a direct equivalent off the shelf. This didn’t appeal to my individualistic side, I usually want something that others don’t have, and to help move things forward rather than just repeating what has gone before. It was whilst looking for this replacement that I came across Nick and his Beamz bikes. The environmental credentials of the bikes appealed to me and the fact that my daily commute took me to within about half a mile of him meant that as the first customer he could keep a good eye on the bike as it racked up 80 miles a week on my way too and from work, so we could learn what elements worked as they were and what needed improving.

When you first get on the bike you are aware that it is not like everything else. It has more of a feeling of life and flow to it than you get on most bikes, particularly when compared with a lifeless aluminium frame. After a few minutes of use you notice that whilst you can still feel the road there is no harshness in that feeling, the irritating road buzz is mainly gone. It is undoubtedly the smoothest and most comfortable ride I have ever owned, you can feel what you need to know what you are riding on, without feeling every pebble. In the first few months of use there were the inevitable teething problems you get with any new product that is just one iteration away from the prototypes, but if anything they have reinforced my faith in the building technology. When I have had vital components fail on other frames they have tended to fail suddenly and catastrophically, with no warning. When the Beamz had a problem there were clear warnings that something was wrong and it was possible to safely stop and dismount. Over the first few thousand miles a couple of changes needed to the jointing technique were identified and implemented. These lessons will be incorporated in future frames. One of the questions that people initially asked about the bike is ‘what are you going to ride in the winter/rain’. From 3 winters of use I can say that I’ll carry on riding the Beamz thank you very much – as you can see from the frame on show here with just a wipe down to get the road muck off the bike still looks unmarked by riding through all weathers. If anyone asks me if I would recommend a Beamz frame I would give an unequivocal yes, with the single caveat not to buy one unless you are happy to stop and talk about it on a daily basis!”

Wilf & his ‘Brown Bike’